Shipping policy

Shipping Policy – Alluring Tranquility

Last Updated: December 2025
Store Name: Alluring Tranquility
Mailing Address: PO BOX 6, Mapleton, MN 56065
Contact: 507-491-4164 | [Your Email Here]

1. Order Processing Times

All orders are processed within 2–5 business days (Monday–Friday, excluding holidays).
During high-volume periods (sales, holidays, or product launches), processing times may be extended. If there is a significant delay, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on weight, package size, and destination.

We currently ship within the United States. If you would like international shipping, please contact us before placing an order.

Estimated Delivery Times (U.S.)

  • Standard Shipping (USPS First Class / Priority Mail): 3–7 business days

  • Expedited Shipping (when available): 2–4 business days

Delivery times are estimates provided by the carrier and are not guaranteed.

3. Shipping Carriers

We primarily ship through:

  • USPS (United States Postal Service)

  • Other carriers may be used at our discretion to ensure the fastest and safest delivery.

4. Shipment Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.
Please allow up to 24–48 hours for tracking updates to appear.

5. Shipping to P.O. Boxes

We happily ship to P.O. Boxes, including your own address with USPS:
PO BOX 6, Mapleton MN 56065

6. Incorrect or Insufficient Addresses

Customers are responsible for providing accurate shipping information.
If a package is returned to us due to an incorrect or insufficient address, the customer will be responsible for:

  • Re-shipping fees, and

  • Any carrier return charges (if applicable)

We are not responsible for delays caused by incorrect address entry.

7. Lost, Stolen, or Damaged Packages

Alluring Tranquility is not liable for packages lost, stolen, or damaged in transit once they have been accepted by the carrier.

If your order arrives damaged:

  1. Email us within 48 hours of delivery.

  2. Include photos of the packaging and damaged item(s).

  3. We will assist with a replacement or claim when applicable.

If your package is marked “delivered” but is missing, please first check with:

  • Neighbors

  • Local post office

  • USPS delivery records

We can help file a USPS claim, but we cannot guarantee reimbursement from the carrier.

8. Shipping Restrictions

Some products containing oils, liquids, or certain ingredients may be restricted in some regions.
We will notify you if your order cannot be shipped due to a regulatory issue.

9. Local Pickup (Optional—Delete if Not Applicable)

If you offer local pickup, keep this section; if not, I can remove it.

Local pickup is available by appointment only in Mapleton, MN.
You will receive an email or text when your order is ready.

10. International Shipping (Optional)

If you plan to offer international shipping later, this placeholder can remain.

At this time, Alluring Tranquility does not offer international shipping.
Please contact us if you’d like a quote or exception.

11. Contact Information

If you have any questions about shipping, please contact us:

Alluring Tranquility
PO BOX 6
Mapleton, MN 56065
Phone: 507-491-4164
Email: alluringtranquilityelixir@gmail.com